Customer Story
Added Pharma

About Added Pharma
Added Pharma supplies medical products to (hospital) pharmacies and plays a crucial role in the safe preparation of medications. When demand for SmartSyringe (sterilized, empty syringes for hospital use) skyrocketed during the COVID-19 pandemic, the company found itself in a race against the clock. Its assembly partner in the Netherlands unexpectedly ceased operations at the end of 2020. Added Pharma had to set up a new, reliable, and high-quality assembly line within a matter of weeks.
The company was A-kwadraat to A-kwadraat by its transportation partner, Van Rooijen. “Right from the first meeting, we felt that things were going well,” says Jacqueline Wijsman, marketing and product manager and project leader for the transition.
How We Work Together to Strengthen Added Pharma
A-kwadraat up a new assembly line in record time. This involved both adopting existing protocols and implementing improvements to enhance quality and efficiency.
Specifically, A-kwadraat provides support A-kwadraat :
- Assembling multipacks of SmartSyringe syringes, in various volumes and product variants
- Packaging of Pharmaceutical Products
- Optimizing routing and production flow to reduce time and the risk of contamination
- Implementing interim checks and quality controls
- Revised component data sheet and packaging requirements, including additional cleaning steps and ergonomic improvements
What makes this collaboration special is the speed and depth of the ramp-up. In just 1.5 to 2 months, production was up and running, with stable output, high quality, and a team that was fully trained.
A-kwadraat also A-kwadraat some of the equipment from its previous partner, an example of socially responsible and circular business practices.
This Is How We Work Together
A quick transition leaves room for improvement
The transition went beyond simply copying existing processes. Added Pharma and A-kwadraat together A-kwadraat critically evaluate every step. The result is an assembly line that is more efficient, more ergonomic, and safer than before.
A few optimizations:
- Stricter hygiene procedures
Additional gloves, appropriate clothing, extra cleaning steps, and a streamlined access protocol improve aseptic quality. - Improved workflow & routing
Fewer steps, fewer trips, and more focus. Everything that reduces time and risk has been optimized. - Interim inspections refined
From weighing bags to additional checks on quantities and caps, the error margin was reduced to a minimum. - New component data sheets and improved sealing
Neater packaging, clear information, and a more visually professional end product. - Collaborative planning via SharePoint
One shared system, less miscommunication, more flow.
Jacqueline:
“It’s great how A-kwadraat . They invest in improvements, not because we ask them to, but because they genuinely want to optimize the process.”
Are you satisfied with the results? Absolutely!
The numbers speak for themselves: “From January through September 2021, A-kwadraat have processed nearly 1.5 million syringes. That output is remarkable. We can be proud of that.”
An impressive achievement in the midst of a pandemic.
A-kwadraat precision A-kwadraat remarkable. You don’t get this level of quality from a group of students or temporary workers. They are naturally precise and attentive.”
The first quality audit in Turnhout also yielded positive results right away, which further strengthened confidence.
Added Pharma also acquired a permanent production line, which provides room for further growth.
The Added Value of A-kwadraat
For Added Pharma, A-kwadraat is A-kwadraat more than just an operational partner. It is an organization where quality, humanity, and process optimization come together.
- Vision & Shared Values
Both companies operate according to high quality standards. Added Pharma immediately saw parallels, especially when A-kwadraat earned A-kwadraat EFQM certification. - Calm & Kindness
Jacqueline: A-kwadraat a natural sense of calm at A-kwadraat . You can tell that people there are guided in a warm, respectful way. That brings a whole different energy to a project like this.” - Growth Through Humanity
More attention, more precision, more engagement. The human touch makes a visible difference in both quality and experience. - Dare to innovate
We dared to invest in processes, equipment, and improvements, even under enormous time pressure. “We often forget to give compliments, but I’m so grateful to everyone. There’s courage, determination, and a lot of warmth. That’s what makes A-kwadraat .”
How We Make an Impact Together
Thanks to this collaboration, Added Pharma was able to:
- Continuing SmartSyringe assembly during a global health crisis
- improve quality despite a lower cleanroom class
- scale up production and make it future-proof
- engage a sustainable and socially responsible partner
A move that initially seemed like a threat ultimately became an opportunity for innovation and growth.

We often forget to give compliments, but throughout this entire project, I've been so grateful to everyone for their hard work
Jacqueline Wijsman
Marketing and Product Manager at Added Pharma
Our partnership in a nutshell
Customer
Added Pharma
How We Support Their Production
SmartSyringe Assembly, Pharmaceutical Packaging, Process Optimization, Quality Control
Role of A-kwadraat
Assembly, quality-oriented thinking, workflow optimization, investing in improvements
Why Partner with A-kwadraat
Meticulous, flexible, warm partnership, shared vision of quality, socially responsible and sustainable
Result
Rapid ramp-up (1.5–2 months), nearly 1.5 million syringes processed in 2021, positive audit, dedicated production line, significantly improved processes
Collaboration, as told by our customers
About A-kwadraat
A-kwadraat a social enterprise for customized work strong roots in the Kempen region. For decades, we have combined a warm, personal approach with the professionalism of a modern company. Our driving force remains the same: everyone included.
For us, that means we dare to take action where others hesitate, are always ready to help one another and our partners, and value each other in what we do. Problems? We don’t shy away from them; together, we find a solution that works for everyone. That’s how we ensure your production runs smoothly, our people grow, and every hand counts.
Want to collaborate?
Together, we create work that makes sense. You outline your challenge; we provide the people, guidance, and breathing room in your schedule.
Contact Us


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